Thank you for your purchase. We hope you are happy with your
purchase. However, if you are not completely satisfied with your purchase for any reason, you may
return it to us for a full refund
only. Please see
below for more information on our return policy.
All returns must be
postmarked within fourteen (14)
days of the date of receipt. All returned items must be in new and unused condition, with
all original tags and labels attached.
To return an
item, please email customer service
at returns@atlasemporium.com to
obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA
number, place the item securely in its original packaging, and mail your return to the following
address:
Atlas
Emporium
Attn:
Returns
RMA #
1012 Scott
St
Ridgecrest, CA 93555
United States
Please note, you will be responsible for all return shipping charges,
except in the case of damaged or defective items (please see the "Exceptions" section
below for more details). We strongly recommend that you use a trackable method to mail
your return.
After receiving your
return and inspecting the condition of your item, we will process your return. Please allow at least fourteen (14)
days from the receipt of your item to process your return. Refunds will be issued to the original payment
method. Refunds may take 1-2 billing
cycles to appear on your credit card statement, depending on your credit card
company. We will notify you by email
when your return has been processed.
For defective or damaged products, please contact us at the contact
details below. We may request photographic evidence of any damage. You have the option of
receiving a refund or exchanging the item for a new one. We will then supply a return label in
order to proceed with the return process (we will cover the return shipping for damaged or
defective products).
QUESTIONS
If you have any questions concerning our return policy,
please contact us at:
